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Day: December 8, 2019

How Can you start using AI in Customer Service?

How Can you start using AI in Customer Service?

Artificial Intelligence
There is no discussion: Artificial intelligence (AI) has come to a halt and with its introduction, much will change. The topic has already generated a lot of headlines and readers want to know if robots are ready to take their jobs or if technology will only help make it less tedious to fill out forms. A lot of companies have already started. Amazon and Google are competing to enter consumers' homes with devices that offer voice-guided technology and help perform routine tasks. At the same time, more than one million user-based messaging platforms attract the promise of a golden world where data is taken care of by robots when the needs are so simple that automated solutions are sufficient. Already, many websites have virtual assistants who help users find answers by offering a be...